Re: Brand New PowerStroke Subaru Pressure Washer won't start 24 hours later
Thanks for the link to the video. I had watched it prior to posting my problem here.
In my specific case I resolved it by taking it back to Costco. Costco has a quick\easy exchange process, which means they took my old one back, and gave me brand new one. In and out under 10 minutes.
There is more to my story that makes me leery of buying PowerStroke poducts in the future.
I got an exchange from costco, when home and quick determine the new one was missing items in the box. The pressure washer attachments were missing. The missing items were on the parts lists, and shown on the outside of box. Clearly a quality control error.
I called Costco 2nd time. They told me to come back and they would open another Powerwasher and give the missing parts; no need to bring back the pressure washer. I return to the store and went to the service desk and explained my issue. The staff person understood the problem already because another customer had been there 5 minutes before with exact problem; various items were missing, but not the same items missing from the one i had purchased.
Costco gave me the missing items that I needed. As I am leaving the of store manager was talking with staff about how they were going to proceed because they didn't want to continue to sell the pressure washers and have every customer come back because items were missing. I have no idea how they resolved it, but at least they weren't going to continue to sell them knowing the remaining pressure washers likely has items missing.
For me the pressure washer has worked fine since. I personally remain concern about PowerStroke quality control process. I won't be buying Powerstroke products in the future unless there no equal or better option, plus I would buy it from a store, such as costco, which makes returns\exchanges quick and easy.
Costco was great.
Powerstroke remains questionable