I'm not sure how he measured the deck, I hope it's at the blade tips (tip to tip).
You can easily check that yourself..
I had a 60" commercial machine come in with one side cutting way off with when he he went back for another cut. Besides adjusting the side adjustments, I had to raise the deck on one side by one "adjustable hole" (towards the rear of the deck, left side).. I set the deck as noted below..
Also, there's several ways to set up the deck.
IE, the tips of the blade are LOWER pointing towards the front of the machine is popular.
I have mine set
dead level with the ground (front to back). The cut is very even,
seems to cut well W/O the machine complaining...
If not set up that way, you may want to try it